Copyright policy

Our designated agent

Send copyright notices and counter-notices to our designated agent:

Agent

Copyright Agent, Arbitr Labs LLC

Email

support@storagebites.com

Phone

510-936-1738

Mail

800 6th St, PO Box 38, Paso Robles, CA 93446

Arbitr Labs LLC runs both SendTheStuff and StorageBites, and one agent handles notices for both. That's why the email address is at storagebites.com. Our agent designation with the US Copyright Office is number DMCA-1077412. Please put "SendTheStuff" in the subject line.

How to send a notice

Email the agent a notice that includes all of these (17 U.S.C. 512(c)(3)):

1. Your physical or electronic signature, as the copyright owner or someone authorized to act for them.
2. The copyrighted work you say is being infringed. If there are several, a list of them.
3. The SendTheStuff link to the transfer, and which files in it you mean.
4. Your name, postal address, phone number and email address.
5. A statement that you believe in good faith that the use isn't authorized by the copyright owner, its agent or the law.
6. A statement that the information in your notice is accurate.
7. A statement, under penalty of perjury, that you're the copyright owner or authorized to act for them.

The "copyright" reason under "Report abuse" on a download page isn't a notice. We record it, but we don't take the link down for it.

What happens after a valid notice

• We take the link down. It stops working at once, and recipients see "This transfer is unavailable."
• We delete the transfer's files. Removed files can't be restored.
• We record the notice against the account that sent the transfer.

Counter-notices

If you believe your transfer was removed by mistake, or because the material was misidentified, you can send a counter-notice. Email it to the agent with all of these (17 U.S.C. 512(g)(3)):

1. Your physical or electronic signature.
2. The link to the transfer, and which files were removed.
3. A statement, under penalty of perjury, that you believe in good faith the material was removed because of a mistake or misidentification.
4. Your name, address and phone number.
5. A statement that you consent to the jurisdiction of the federal district court for the district where your address is. If your address is outside the United States, consent to any judicial district where we can be found.
6. A statement that you'll accept service of process from the person who sent the notice, or their agent.

When we receive a valid counter-notice:

• We forward it, including your contact details, to the person who sent the notice.
• The notice stops counting toward the repeat-infringer rule below.
• We can't restore the files, because they were deleted when the link was taken down.

A notice also stops counting if the person who sent it withdraws it.

Repeat infringers

We block the accounts of repeat infringers. An account with 2 upheld notices within a rolling 12 months is blocked.

• A notice is upheld unless it's withdrawn, or answered by a valid counter-notice.
• The count follows the email address, so deleting and re-creating an account doesn't reset it.
• The block also covers the same email address written differently, such as with a "+tag".
• A blocked account can appeal to support@sendthestuff.com. We decide appeals from the notices and the account's history, never by opening files.

We keep records of copyright notices for 1 year.

False claims

Under 17 U.S.C. 512(f), anyone who knowingly misrepresents that material is infringing, or that it was removed by mistake, can be liable for damages. That includes costs and attorneys' fees. If you're not sure whether material infringes your copyright, consider asking a lawyer before you send a notice.